Triple Guarantee
9 Reasons
Renovating your home shouldn’t be a hit and miss exercise, so at Outright Property Solutions you will be provided with 3 guarantees.
Our Unique Fixed Price Guarantee
From the moment you sign off on the agreed works Outright guarantees to deliver your renovation for the price you paid.
No catches. No surprises. Just One agreed Price. Guaranteed.*
Renovation on time guarantee
Outright guarantees to complete your renovation as agreed or we will pay YOU for everyday that we run over. And you will get that in writing.
Time is money and we are respectful of the fact that you have made arrangements whilst your home is being renovated. So, from work commencement right through to practical completion, we will ensure you are given the commitment and priority you deserve.
Quality renovation guarantee
Our process is to conduct formal quality checks throughout the renovation and a final walk through with all of our customers, but rest assured it doesn’t stop there. We also provide you with a 90-day free maintenance period after the works have been completed and you have settled in.
To top it all off, every renovation is backed by a 6 year statutory Guarantee.
The Outright Customer Portal
9 Reasons
The Outright Customer Portal is your personal online system to track how your renovation is going. This can be used on both your smart phone and your desktop. You will have access to workflow schedules, site photos and your communications history. All your documents in one place for easy access. It’s just another way we wish to satisfy your needs.
Inclusions to cater for all budgets
9 Reasons
When our team works with you, we will establish your objectives and goals. Whether you’re looking to sell or create your dream home, Outright Property Solutions are committed to working along side our clients, providing them with inclusions and materials to suit all budgets.
Your Own Client
Liaison Officer
9 Reasons
With our aim to completely satisfy, we understand that open and honest communication is not an option but rather a necessity. Therefore, you will be appointed a Client Liaison Officer who is available for you to address any questions or concerns you may have.
It’s all About the team
9 Reasons
We have a team-based approach to the renovation process. Every member of the team from Sales, Administration, Estimation, Design and Drafting, Customer Service, Construction, Maintenance through to Accounts is fully aware of you and the work. We are committed to providing a seamless and satisfying experience.
Service after payment
9 Reasons
Unlike many tradespeople and builders who once paid prefer not to return to attend any maintenance works, Outright provides you with a FREE 90 day return to fix policy even after you have settled into the home. Just another way we can give you peace of mind for our works.
Outright On Demand
9 Reasons
Short on time but need to get it done. Take advantage of our in-home consultation service, whether it be in the evening after you arrive from work or on weekends.
We will work with you to get it done.
Commitment to
staff & innovation
9 Reasons
As a company, we believe that our commitment to continued education and training of our team is a necessary ingredient in doing better. Most importantly, it means that we can deliver better on our promises to you our customer in terms of quality, time and cost productivity.
We are built
on referrals
9 Reasons
At Outright we believe that the greatest reward for our work is when our clients refer us to their family and friends.
And that only happens when our customers are delighted with the renovation experience. As a referral based business, your feedback means the world to us. It allows us to focus on improving our renovation experience rather than spending large amounts of money on advertising.
* Our FIXED PRICE Guarantee only applies to readily accessible properties where we have completed a full assessment of the scope of works and the client has confirmed selections, colours and materials.In the event where an allowance is made any selection over and above the allowed amount will be re-priced accordingly. If it is suspected that there is asbestos then an asbestos specialist will conduct a report prior to any final price confirmation.